Freemium
Impact through Storytelling

Frequently asked questions

What is CultureUp?

CultureUp is a cutting-edge digital learning platform designed to develop critical culture skills within organizations to cultivate inclusive, healthy, and productive workplace cultures.

How much time do I have to complete the sprint?

You will have access to each sprint for 6 months from the date of enrollment, allowing ample time to complete the self-paced material and schedule a practice session that fits your calendar. If you purchase a bundle, you have six months to complete all the sprints in that bundle.

What is a sprint? Is it the same as a course?

A sprint (or “learning sprint”) is what we call our individual culture skills training units. 

Each sprint contains gamified self-paced learning materials, an interactive live group practice session, and six weeks of five-minute followup “mini-missions” to help ensure lasting behavioral change. 

CultureUp offers 28 sprints spanning seven essential culture skills. A sprint can be completed as a standalone course or as part of a curriculum or bundle. See the sprint catalog for more details.

Do you offer business solutions for teams or organizations?

We offer corporate solutions for teams. Get your own version of the training, adapted for your organization. This offer includes an exclusive expert-facilitated live practice session as well as your own private learning community. 

Please get in touch to discuss how we can accommodate your organization’s unique skills training needs.

Can anyone enroll in a CultureUp sprint?

CultureUp sprints are for everyone—whether you’re an individual on a personal development journey, an HR professional seeking to enhance workplace culture, or a leader looking to help your team grow professionally.

How do I purchase a CultureUp sprint? 

Securing your spot in our sprints is easy and flexible! Whether you're partial to credit cards, PayPal, or Shop Pay, we've got you covered. 

For those seeking to spread the cost over time, we offer convenient installment plans available at checkout. Regardless of where you're tuning in from around the globe, we're here to ensure a smooth payment experience.

Do I earn a badge or certificate for completing the sprint?

You’ll earn a skill badge for each CultureUp sprint you complete. Collect them all!

How do I access the CultureUp community?

You can find the course community on your CultureUp dashboard. Within the sprints, you’ll also find discussion forums in your learning pathway whenever you’re prompted to complete a community activity. 

How do I access the sprint?

As soon as you enroll, you'll be given access to the sprint and can start the self-paced learning right away. You can access the sprint at any time from your dashboard.

Do you offer any discounts?

We're all about making your learning journey as budget-friendly as possible. Enroll in several courses at once through our sprint bundles, and you'll unlock a generous discount. Teams of five or more users may also qualify for discounts. 

Please get in touch to learn more, or join our mailing list to get updates about upcoming offers and potential savings.

How much time should I spend on the sprint per week?

Aside from the post-sprint mini missions, that’s entirely up to you. The self-paced portion of the sprint can be completed in one session that should take 60-90 minutes. Or, you can complete the modules one at a time as your schedule allows. 

Once you’ve completed the self-paced learning portion, you can schedule your expert-facilitated live practice session, which has a 120-minute duration. 

After participating in the practice session, you’ll receive mini missions to complete to help make your new skills stick. This portion of the sprint will require five minutes of daily practice over six weeks.

Can I get extra 1:1 support or coaching?

Yes, we offer one-on-one coaching packages and assessments for individuals. 

Enquire for more information about our team assessments and coaching packages.

How does the practice session work?

Once you’ve completed the self-paced learning, you’ll be prompted to book your group practice session from a list of available options. 

Practice sessions are 100% virtual and are hosted on the CultureUp platform (in the course pathway), so there’s no need to install any software.

The live 120-minute group practice session is facilitated by an expert who will guide you through exercises designed to practice the techniques you’ve learned through practical application.